Surca – Adding an Opt-In Link to your Website

Q: What is SURCA ? A: SURCA is GroupMails Online Subscription Service for managing Opt-In and Opt-Outs Requests. Create an Opt-In Subscription Form for your Website. When creating a New Local GroupMail Group   Check on the option “Use Subscription Service for … Read More

How to Move Your GroupMail Files from a Windows 7 Machine to a Windows 10 Machine

1. Firstly, Install the latest Version of GroupMail on your New Windows 10 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both machines. 2. Close … Read More

How to Move Your GroupMail Files from a Windows 8 Machine to a Windows 10 Machine

1. Firstly, Install the latest Version of GroupMail on your New Windows 10 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both machines. 2. Close … Read More

How to enable Email Notifications in GroupMail

In GroupMail go to the Tools Menu, Notification Settings. Enter the Email Address that you want the Notifications to go to in the ‘Send Notifications to this Email Address’ Field. There are two options that you can choose to enable. * Before delivering messages … Read More

How to enable Email Notifications in GroupMail

In GroupMail go to the Tools Menu, Notification Settings. Enter the Email Address that you want the Notifications to go to in the ‘Send Notifications to this Email Address’ Field. There are two options that you can choose to enable. * Before delivering messages … Read More

Execute a Stored Procedure in your Database.

We added a new feature to GroupMail Business Edition v.6.0.0.8 and above which allows you to call and execute a stored procedure you created in your database. These stored procedures can be created by your Database Administrator to be executed … Read More

Video : How to Install GroupMail

This Video will show us how to Install GroupMail. We always recommend that you restart your machine after installing GroupMail. As always, please get in touch with us if you need any assistance.

How to Move Your GroupMail Files from one Windows 8 machine to another Windows 8 machine

“I got a new Windows 8 Machine. Can I move my GroupMail Data from my Old Machine running Windows 8 to my New Machine also running Windows 8 ?” Yes !.. of course you can. 1. Firstly, Install the latest … Read More

Where can I find the GroupMail Add-Ons.

When you run the GroupMail Installation File. There is an option you can enable to Install the GroupMail Add-Ons. Then once GroupMail has been successfully installed all Add-Ons are listed under the GroupMail, Tools, Add-Ons Menu. If you have any … Read More

How to Install different GroupMail Language Editions

Can I install GroupMail in a different Language ? Yes! GroupMail is available in English, Spanish, German, French and Polish. When you run the GroupMail Installation File, it will prompt you to select a Language. Simply select the Language from this … Read More

How to Move GroupMail from one Machine to another ?

When Moving GroupMail Data from one machine to another, the steps will vary depending on the Windows Operating System that you are using. The first thing that we recommend is that you install the latest version of GroupMail on your … Read More

Launch GroupMail on Windows Server 2012

When GroupMail is installed on a Windows Server 2012 machine, some users experience issues with installation or subsequent crashing as Microsoft Data Execution Prevention (DEP) can potentially prevent GMMain.exe from running. (DEP is designed to stop potentially malicious code from … Read More

Configure GroupMail to send Plain Text Messages

How do I configure GroupMail to send Plain Text Messages as the default ? If you only want to send Plain Text Messages from GroupMail you can set ‘Plain Text’ as your default message type in GroupMail. In GroupMail under … Read More

Will Installing a GroupMail Upgrade overwrite my Data ?

No, your GroupMail Data is perfectly safe !. Your GroupMail Data will remain unchanged and available for use in your updated Version of GroupMail. GroupMail Customers can Download the latest Version of GroupMail from the Customer Area on our Website. Remember … Read More

Where do I enter our GroupMail Registration Key

I’ve just purchased GroupMail, where do I enter my Product Key ? Once you download and install the GroupMail Personal Edition or GroupMail Business Edition. Launch GroupMail, go the Help Menu, Enter Product Key. When entering your “Name” and “Product … Read More

What are simultaneous Delivery Connections

What do you mean by simultaneous Delivery Connections ? Not all SMTP Servers are created equal or work the same. Some SMTP Servers allow you to send high volumes of messages at very fast rates. Other SMTP Servers limit the number … Read More

How to Move Your GroupMail Files from a Windows 7 Machine to a Windows 8 Machine

1. Firstly, Install the latest Version of GroupMail on your New Windows 8 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both computers. 2. Close … Read More

Choosing your GroupMail Delivery Option

…What are the Delivery Options in GroupMail ?   … GroupMail has four Delivery Options that you can choose from. Standard Delivery This sends the messages through your ISP’s or corporate SMTP Email Server  and it is typically the option we would … Read More

How to change the GroupMail Dictionary

Steps to change the GroupMail Dictionary from English Solution : To change the Dictionary, in GroupMail, go to the Tools Menu, Message Related Options. Click on the Spell Checker Tab. Under “Available Spell Checker Dictionaries“, select the Language Dictionary you … Read More

Setup has Detected GroupMail is Currently Running

I am trying to Install the upgrade for my GroupMail, but it tells me it is running and to shut it down. However, it is NOT running. What can I do ? Solution : 1. Please go to your Task Manager (Ctrl, … Read More

How to add a Reply-To Email Address in GroupMail

How can I configure a Reply To Email Address in GroupMail ? – I don’t want recipients replying to my From Email Address In GroupMail, please go to the Tools Menu, Account Manager. Select the Account you are sending from … Read More

How to Move Your GroupMail Files from Windows XP to Windows 8

“I just upgraded my computer and need to move GroupMail from my old Windows XP computer to my new computer running Windows 8. Is there an easy way to move all of my existing GroupMail groups, messages and settings from … Read More

When your Mail Server has a daily sending limit

My Mail Server has a daily sending limit, what can I do ? Your all set to send your mailing and you discover that your mail server has a limit to the number of messages you can send per day, … Read More

Sending from GroupMail via Microsoft Exchange Server 2010

In order to send messages from GroupMail through your Microsoft Exchange Mail Server, the Exchange Server needs to be configured to Relay (your IT Person can do this for you). Here are some useful steps to follow : http://exchangeserverpro.com/how-to-configure-a-relay-connector-for-exchange-server-2010 Also … Read More

What are the Minimum Requirements

What are the Minimum Requirements to run GroupMail ? This is what we recommend : Operating System: Microsoft® Windows® 8, Microsoft® Windows® 7, Windows Vista® (All Editions), XP (All Editions), 2000, NT4 (SP5+) and ME Processor: Pentium (recommended – Pentium … Read More

How to Move Your GroupMail Files from one Windows 7 machine to another Windows 7 machine

“I got a new Windows 7 Machine.  Can I move my GroupMail Data from my Old Machine running Windows 7 to my New Machine also running Windows 7 ?” Yes !.. of course you can. 1. Firstly, Install the latest … Read More

Where is my GroupMail Data Stored ?

Customers often ask “Where is my GroupMail Data Stored ?” The answer is that your GroupMail Data is always stored under your Windows User Account Folder. On a Windows XP Machine the path is : C:\Documents and Settings\Your Windows User … Read More

GroupMail Email Software Help and Support Resources

There is a learning curve with any new software. GroupMail is no exception, even though we have made every effort to make it as intuitive and easy-to-use as possible. Having easy access to software support resources is helpful. 9 ways … Read More

Step-by-Step Guide For Email Setup and Delivery

This article will take you step-by-step through the email setup to delivery of your GroupMail mass email software.  Ready? 1. First, let’s create a sender identity and tell GroupMail what mail server to use for sending. 2. Next, let’s create a … Read More

GroupMail License Activation Error Fix

“I was trying to activate my GroupMail email newsletter and marketing software license during installation and an Activation Error: Internet Connection Error: Name Not Resolved window appeared. I am sure that I entered the Product Key for my license correctly. … Read More

Which GroupMail Edition Should You Get?

One of the recurring questions we get from people around the world who are interested in our email newsletter software is what edition they should choose. We offer a range of GroupMail Editions to respond to all needs and budgets … Read More

Analyzing GroupMail Log Files

“I sent an email to my mailing list today but many of them failed. Why are they failing?” You have been sending your GroupMail campaigns successfully for a while now. Today though, things didn’t go so smoothly. Your GroupMail delivery … Read More

Email Archives Library

Looking for some GroupMail newsletter and email marketing instructions that you read a while back? Does this site looks different than the one you saw last time you visited? Well, things have changed a bit. We have a new look, … Read More

Top 5 Reasons People Upgrade to the GroupMail Business Edition

“I’m considering an upgrade from the GroupMail Personal Edition to the GroupMail Business Edition. Can you explain the benefits of upgrading from Personal to Business and what the cost to upgrade is?” You can upgrade from one GroupMail Edition to … Read More

GroupMail Newsletter Software Video Instructions

They say that a picture says a thousand words. So what does a video say? If you would like to actually see us working with GroupMail rather than reading the GroupMail tutorials which are available on our site, here are … Read More

How to Export Your CardScan Contacts and Import Them into GroupMail

Card scanning technology is very useful when you want to collect contact information at a trade show or conference without having to carry around a stack of physical business cards. CardScan is one product that many people use to convert … Read More

How to Export Your Outlook Email Address Contacts and Import Them into GroupMail

Like most other email client databases, you can export your MS Outlook email address contacts as a Comma Separated Value (.csv) file to import into another database or email application. First, you will need to export your email contacts from … Read More

Can’t Launch GroupMail on Windows Server 2003

When GroupMail is installed on a Windows Server 2003 machine, some users experience issues with installation or subsequent crashing as Microsoft Data Execution Prevention (DEP) can potentially prevent GMMain.exe from running. (DEP is designed to stop potentially malicious code from … Read More