Sometimes there is a need to have a newsletter that is quite long and requires the recipient to scroll up and down through your message to read all the content.  This can be a bit of a pain so we’ve added a new feature to GroupMail (from Version 5.3.135 onwards) that will allow you to [...more]

When my Email Message is ready to go.  How can I Send a single GroupMail email to myself? Once you have completed your GroupMail Message, it’s always a good idea to send one to yourself just to make sure you are a 100% satisfied with how it displays. To Send a Single Message, on the GroupMail [...more]

“I’ve installed the latest Version of GroupMail and can’t see all my GroupMail Templates, Why ?” Here are a couple of things you can check : 1. During the Installation process, did you check on the Templates to install ? If you are unsure you can re-run the GroupMail Installation again and ensure that the Templates are [...more]

Short Answer : No ! Long Answer : Unfortunately Email clients are not able to view full web pages like a web browser can and currently the only Email client that can view an imbedded video is Mac Mail. This is a flaw in Email clients such as Microsoft Outlook, Thunderbird, Eudora and other Email [...more]

How can I Enable \ Disable the Spell Checker in GroupMail ? Within GroupMail, go to the Tools Menu, Message Related Options and click on the Spell Checker Tab. To Enable the Spell Check check on the Option “Check before Sending“. To Disable the Spell Check uncheck the Option ”Check before Sending“. Note that you can [...more]

How can I disable the GroupMail Free Branded Footer ? With the Introduction of GroupMail Free [Version 5.3.128] it is now possible to send 500 messages at a time using GroupMail Free (previously the limit was just 100 messages). These messages include a GroupMail Branded Footer, like in the image below when received by your recipients. [...more]

“I  have an HTML document on my computer that I would like to use as a newsletter template in GroupMail.  Can I import my own HTML design and save it as a GroupMail template to send to my mailing list?” Yes, you can easily import HTML documents into GroupMail and save them as user-generated templates. How to import [...more]

“How do I add a signature to my group emails?” 1. To create a Signature in GroupMail, go to the Tools menu, and select Signature Manager 2. On the Signature Manager screen, click the New button to create a new signature. If you already have signatures created, you can also modify and remove them from here. 3. To create [...more]

“…Can I add a Hyperlink to my group email?”   Yes, you can! If you want your recipients to click on some text that will bring them to your website or any other place on the Internet, you can insert a hyperlink. How to Add a Hyperlink to an Email 1. In your message, type [...more]

“How can I create a custom mailto: link in my newsletter so the subject line and email addresses of an email are pre-populated for my recipients when they click on it?” GroupMail email newsletter and marketing software includes a Mailto: Link Builder Add-On allows you to create a highly customized mailto: link for your email newsletters [...more]

There are many ways to create HTML Newsletter email messages in GroupMail. One of  the easiest ways to create a new HTML email is to use GroupMail’s own HTML email editor. You can access the GroupMail WYSIWYG message editor quickly from the GroupMail home screen by clicking File/New Message or using the quick link to Create [...more]

“…How can I make an image in my message a hyperlink so that when someone clicks the image it takes them to my website?…”   In the Message Editor in GroupMail, right-click on the Image that you have inserted into your Message then go Image Properties. Under Image Options, Hyperlink:  From the drop down menu select [...more]

“…Why are my Images not showing? All I can see is a Red x.“ If a red x is displayed in the email you send instead of the image that you inserted into  your GroupMail Message, it normally suggests that a full, local path to the image was not specified in the message. To insert [...more]

“I have installed the GroupMail Toolbar Add-on in my MS Outlook. How do I use it?” Once you have installed the GroupMail Outlook Toolbar it will show under the Add-Ins in Outlook. To Add a Recipient to your GroupMail Group click on the “Add to a Group” button. The Email Address and Name Fields are [...more]

Have you ever seen an HTML email image show up in an email editor or client inbox with a horizontal slice taken out of it, essentially breaking the image in two? Here is an example a customer sent in yesterday. So what the heck causes this HTML email horizontal image splitting and how can it [...more]

What is the best font size to use for your email newsletters, email marketing promotions, websites and landing pages? If it is too small, you might be making some of your readers work hard to see your message (literally and figuratively). Why? “At age 40, only half the light gets through to the retina as [...more]

I want to know how to personalize email for each recipient on my list using mail merge so that each contact in my list of 5,000 names receives a personal greeting. Does GroupMail have a mail merge feature that will let me personalize my email? Yes, not only does GroupMail allow you to personalize email [...more]

“What is your favorite color? Obviously, if you ask this question to a group of people, you will get a variety (or spectrum!) of answers. Colors affect people in different ways, and much research has been published to investigate what emotional response different colors provoke. Effective communicators know that the first rule for an effective [...more]

I am sending my first GroupMail email newsletter soon. What are the best fonts to use for email newsletters and websites? While researching best practices for email fonts in email newsletters and websites, there was one thing that I discovered. There simply is not one correct answer. Some articles cite visibility studies which proclaim Arial [...more]

“I want to create an HTML newsletter email to send to my customer mailing list every two weeks. How do I create an HTML newsletter with GroupMail?” Here are 8 ways to create an HTML email newsletter that you can send to your customer mailing list. 1. You can create an HTML newsletter email using the [...more]

According to Mark Brownlow at email-marketing-reports.com, the size of your paragraphs influences how your readers perceive your content. When writing HTML email, size matters. This is what readers see when you use long paragraphs to express an idea, concept, feature, etc. Click here to see what your content looks like to your potential readers when [...more]

Firstly, we do not recommend using Microsoft Word for creating your HTML email newsletters due to all of the non-standard HTML and VML it uses which isn’t supported by non-Microsoft email clients. However, if you really must use MS Word to design your email newsletter, then there is a way to do it. This involves [...more]

Email can be sent either in HTML (Rich-Text) or Plain-Text format. Both formats have advantages and disadvantages. Plain-Text email enjoys higher inbox delivery rates, but they cannot include images, hyperlinks, or any design or style formatting.  Furthermore, you cannot track the open rates of your email campaigns when they are sent in plain-text format. HTML-only [...more]

In another article, Ryan Doe discussed some things to avoid when designing HTML email. To follow-up, he will share some HTML email design best practices which seem to work pretty well. In a previous article, you shared some advice about what to avoid when designing HTML email. So, what kind of HTML should we use [...more]

We talk to Ryan Doe our HTML email guru (and all-round decent bloke,) about some of the issues that HTML email designers face when creating HTML email for newsletters and marketing campaigns. In this article, Ryan explains what to avoid when creating HTML email. So, why are we even taking the time to discuss this [...more]