Customers often ask “Where is my GroupMail Data Stored ?”

The answer is that your GroupMail Data is always stored under your Windows User Account Folder.

On a Windows XP Machine the path is :
C:\Documents and Settings\Your Windows User Account Folder \Local Settings\Application Data\Infacta\GroupMail

On a Windows 7 Machine the path is :
C:\Users\Your Windows User Account Folder\AppData\Local\Infacta\GroupMail

On a Windows 8 Machine the path is :
C:\Users\Your Windows User Account Folder\AppData\Local\Infacta\GroupMail

Important Note:
You may need to turn on “Hidden Files & Folders” to view these Folders on your machine.

On Windows XP you can do this by going to Windows Explorer, Tools -> Folder Options -> View.
Under “Hidden Files and Folders”, check on the Option “Show Hidden Files and Folders”.

On Windows 7 and Windows 8 to view Hidden Files & Folders go to Organize –> Folder and Search Options –> View.
Under Advanced settings: Files and Folders –> Hidden files and folders –> Select “Show hidden files , folders and drives“.

If you have any questions or need some help along the way, don’t hesitate to contact our technical support team.

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