Keeping Current with GroupMail Upgrade Protection
GroupMail email newsletter software makes it easy and affordable for customers to keep current with new software updates and to upgrade from one GroupMail Edition to another when their needs or requirements change.
Dependable software and service solutions evolve continually over time in response to changes and variations in computer operating systems, network platforms, systems requirements and customer needs.
As a result, new GroupMail version updates are released regularly to remain compatible, improve performance and increase satisfaction. New features are added, existing capabilities are improved and user interfaces are enhanced in line with (and often in anticipation of) the demands of the companies, organizations and people we support.
Keeping Your GroupMail Software Current with Upgrade Protection
When you order GroupMail email newsletter software, your purchase includes a free year of Upgrade Protection. During those initial 12 months, you can login to the GroupMail Customers Area to download copies of the most current version of your software and install any updates or new version releases when they are published.
If you want to continue to have access to download updates, new features, added templates and version releases from our website after that first year, you can extend the Upgrade Protection on your license for an additional 12 months.
Note: Renewing the Upgrade Protection on a GroupMail license is optional, and your software will continue to work whether you extend the Upgrade Protection on your software or not.
How to Extend Upgrade Protection on your GroupMail Software
You can extend Upgrade Protection on your license at any time in the GroupMail Customers Area.
When extending Upgrade Protection, any time remaining on your existing upgrade protection cover will automatically carry over into your new policy. You can even extend Upgrade Protection for several years in advance if desired. On the order form, each number under “Quantity” represents a 12-month period of cover.
Direct Links to Renew the Upgrade Protection on your GroupMail Software
If you have multiple licenses, a site license or a combination of GroupMail software licenses and service subsciptions, don’t hesitate to contact the GroupMail Sales Team. They will be happy to consolidate your update/upgrade requirements and create a custom upgrade link to make renewing even easier.
GroupMail Upgrade Protection Pricing
- A full year of Upgrade Protection is included- free of charge! – with the purchase of any GroupMail license.
- Each additional 12 month extension of Upgrade Protection can be ordered for:
– 25% of the current license cost if renewed prior to the expiration of your Upgrade Protection.
($34.95 Personal Edition, $84.95 Business Edition)
– 50% of the current license cost if renewed after the expiration of your Upgrade Protection.
($69.95 Personal Edition, $169.95 Business Edition)
We will send you email reminders when the Upgrade Protection on your license is about to expire, so make sure that you are on our product announcement and reminders mailing list.
What if I don’t want to pay for updates but need to reinstall my software?
Upgrade Protection is optional, and your software will continue to work whether you extend Upgrade Protection each year or not. If you need to reinstall your software after the Upgrade Protection on your license expires, we can send you a download link to an archived version of GroupMail.
* Please note that older versions of software may not be compatible with newer operating systems and mail server requirements. For example, we released GroupMail version 5.2.0.080 in response to the release of Windows 7. So earlier versions of GroupMail may not be compatible with Windows 7.
How will I know when software updates and new version releases are available to download?
We post GroupMail software release notes for every update that we publish and send an email to customers announcing the release.
You can also check if updates are available in your GroupMail software by clicking on Help/Check for Updates.
How often are GroupMail updates and new releases published?
In the first seven months of 2012, we have already released 8 updates to GroupMail. These recent updates included things like the new GroupMail Autoresponder, one-click tracking, many stylish email template designs, automatic SMTP account detection, components to improve stability on Windows 7 systems, mailing list group structure enhancements, and fixes to any common bugs that have been reported between each release.
Upgrading from one GroupMail Edition to another
Understanding that needs and requirements grow over time, we have also incorporated an affordable upgrade path into our pricing structure so that existing customers can upgrade from one GroupMail Edition to another at any time and just pay the difference in price.
To start with, you can download our GroupMail Free email newsletter and marketing software and use it as long as you like.
As the size of your mailing list and need for more email features grows, you can upgrade to the Personal, Business or Marketing Pack Editions of GroupMail and get a 20% discount on your purchase. To upgrade from the GroupMail Free Edition, just click on the Help menu in GroupMail and follow the upgrade link.
Because the GroupMail Marketing Pack includes web service subscriptions, contact us for a custom Marketing Pack upgrade link.
Whatever path you choose, GroupMail makes it easy and affordable to keep current with GroupMail and upgrade your software in line with your individual needs and desires.
Evolve your email with GroupMail newsletter and marketing software