With the introduction of GDPR on May 25th 2018, you may require your current subscribers to reconfirm their subscription to help comply with the new regulation. This tutorial will walk you through the steps within GroupMail 6 to set this … Read More
Use Double Opt-In within Groupmail Insights to help with GDPR consent
With the introduction of GDPR on May 25th 2018, businesses will be required to get consent from all individuals within the EU, to hold and use their personally identifiable information (PII). We recommend using recommend double-opt-in to obtain consent, and … Read More
How to Move Your GroupMail Files from Windows XP to Windows 10
Install the latest Version of GroupMail on your Windows 10 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both computers. Close GroupMail on both the … Read More
SMTP2Go Authorization Failed
SMTP2Go Authorization Failed You must have one of the following licenses enabled to avail of this SMTP2GO offer:- Groupmail Personal Edition Groupmail Businesss Edition Groupmail Marketing Pack SMTP2GO (email delivery service) offer all our customers who have … Read More
Insights – Adding an Opt-In Link to your Website
Q: What is Insights Subscribers ? A: Insights is GroupMail’s Online Subscription Service for managing Opt-In and Opt-Outs Requests. Create an Opt-In Subscription Form for your Website. When creating a New Local GroupMail Group Check on the option “Use Subscription Service for this … Read More
How to Move Your GroupMail Files from a Windows 7 Machine to a Windows 10 Machine
1. Firstly, Install the latest Version of GroupMail on your New Windows 10 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both machines. 2. Close … Read More
How to Move Your GroupMail Files from a Windows 8 Machine to a Windows 10 Machine
1. Firstly, Install the latest Version of GroupMail on your New Windows 10 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both machines. 2. Close … Read More
How to enable Email Notifications in GroupMail
In GroupMail go to the Tools Menu, Notification Settings. Enter the Email Address that you want the Notifications to go to in the ‘Send Notifications to this Email Address’ Field. There are two options that you can choose to enable. * Before delivering messages … Read More
How to enable Email Notifications in GroupMail
In GroupMail go to the Tools Menu, Notification Settings. Enter the Email Address that you want the Notifications to go to in the ‘Send Notifications to this Email Address’ Field. There are two options that you can choose to enable. * Before delivering messages … Read More
Execute a Stored Procedure in your Database.
We added a new feature to GroupMail Business Edition v.6.0.0.8 and above which allows you to call and execute a stored procedure you created in your database. These stored procedures can be created by your Database Administrator to be executed … Read More
Video : How to Install GroupMail
This Video will show us how to Install GroupMail. We always recommend that you restart your machine after installing GroupMail. As always, please get in touch with us if you need any assistance.
How to Move Your GroupMail Files from one Windows 8 machine to another Windows 8 machine
“I got a new Windows 8 Machine. Can I move my GroupMail Data from my Old Machine running Windows 8 to my New Machine also running Windows 8 ?” Yes !.. of course you can. 1. Firstly, Install the latest … Read More
Where can I find the GroupMail Add-Ons.
When you run the GroupMail Installation File. There is an option you can enable to Install the GroupMail Add-Ons. Then once GroupMail has been successfully installed all Add-Ons are listed under the GroupMail, Tools, Add-Ons Menu. If you have any … Read More
How to Install different GroupMail Language Editions
Can I install GroupMail in a different Language ? Yes! GroupMail is available in English, Spanish, German, French and Polish. When you run the GroupMail Installation File, it will prompt you to select a Language. Simply select the Language from this … Read More
How to Move GroupMail from one Machine to another ?
When Moving GroupMail Data from one machine to another, the steps will vary depending on the Windows Operating System that you are using. The first thing that we recommend is that you install the latest version of GroupMail on your … Read More
Launch GroupMail on Windows Server 2012
When GroupMail is installed on a Windows Server 2012 machine, some users experience issues with installation or subsequent crashing as Microsoft Data Execution Prevention (DEP) can potentially prevent GMMain.exe from running. (DEP is designed to stop potentially malicious code from … Read More
Configure GroupMail to send Plain Text Messages
How do I configure GroupMail to send Plain Text Messages as the default ? If you only want to send Plain Text Messages from GroupMail you can set ‘Plain Text’ as your default message type in GroupMail. In GroupMail under … Read More
Will Installing a GroupMail Upgrade overwrite my Data ?
No, your GroupMail Data is perfectly safe !. Your GroupMail Data will remain unchanged and available for use in your updated Version of GroupMail. GroupMail Customers can Download the latest Version of GroupMail from the Customer Area on our Website. Remember … Read More
Where do I enter our GroupMail Registration Key
I’ve just purchased GroupMail, where do I enter my Product Key ? Once you download and install the GroupMail Personal Edition or GroupMail Business Edition. Launch GroupMail, go the Help Menu, Enter Product Key. When entering your “Name” and “Product … Read More
What are simultaneous Delivery Connections
What do you mean by simultaneous Delivery Connections ? Not all SMTP Servers are created equal or work the same. Some SMTP Servers allow you to send high volumes of messages at very fast rates. Other SMTP Servers limit the number … Read More
How to Move Your GroupMail Files from a Windows 7 Machine to a Windows 8 Machine
1. Firstly, Install the latest Version of GroupMail on your New Windows 8 PC. You can download and install the latest version of GroupMail from the GroupMail Customer Area so you are running the latest version on both computers. 2. Close … Read More
Choosing your GroupMail Delivery Option
…What are the Delivery Options in GroupMail ? … GroupMail has four Delivery Options that you can choose from. Standard Delivery This sends the messages through your ISP’s or corporate SMTP Email Server and it is typically the option we would … Read More
How to change the GroupMail Dictionary
Steps to change the GroupMail Dictionary from English Solution : To change the Dictionary, in GroupMail, go to the Tools Menu, Message Related Options. Click on the Spell Checker Tab. Under “Available Spell Checker Dictionaries“, select the Language Dictionary you … Read More
Setup has Detected GroupMail is Currently Running
I am trying to Install the upgrade for my GroupMail, but it tells me it is running and to shut it down. However, it is NOT running. What can I do ? Solution : 1. Please go to your Task Manager (Ctrl, … Read More
How to add a Reply-To Email Address in GroupMail
How can I configure a Reply To Email Address in GroupMail ? – I don’t want recipients replying to my From Email Address In GroupMail, please go to the Tools Menu, Account Manager. Select the Account you are sending from … Read More
How to Move Your GroupMail Files from Windows XP to Windows 8
“I just upgraded my computer and need to move GroupMail from my old Windows XP computer to my new computer running Windows 8. Is there an easy way to move all of my existing GroupMail groups, messages and settings from … Read More
When your Mail Server has a daily sending limit
My Mail Server has a daily sending limit, what can I do ? Your all set to send your mailing and you discover that your mail server has a limit to the number of messages you can send per day, … Read More
Sending from GroupMail via Microsoft Exchange Server 2010
In order to send messages from GroupMail through your Microsoft Exchange Mail Server, the Exchange Server needs to be configured to Relay (your IT Person can do this for you). Here are some useful steps to follow : //exchangeserverpro.com/how-to-configure-a-relay-connector-for-exchange-server-2010 Also … Read More
What are the Minimum Requirements
What are the Minimum Requirements to run GroupMail ? This is what we recommend : Operating System: Microsoft® Windows® 10, Microsoft® Windows® 8, Microsoft® Windows® 7, Windows Vista® (All Editions), XP (All Editions), 2000, NT4 (SP5+) and ME Processor: Pentium … Read More
How to Move Your GroupMail Files from one Windows 7 machine to another Windows 7 machine
“I got a new Windows 7 Machine. Can I move my GroupMail Data from my Old Machine running Windows 7 to my New Machine also running Windows 7 ?” Yes !.. of course you can. 1. Firstly, Install the latest … Read More
Where is my GroupMail Data Stored ?
Customers often ask “Where is my GroupMail Data Stored ?” The answer is that your GroupMail Data is always stored under your Windows User Account Folder. On a Windows XP Machine the path is : C:\Documents and Settings\Your Windows User … Read More
GroupMail Email Software Help and Support Resources
There is a learning curve with any new software. GroupMail is no exception, even though we have made every effort to make it as intuitive and easy-to-use as possible. Having easy access to software support resources is helpful. 8 ways … Read More
GroupMail License Activation Error Fix
“I was trying to activate my GroupMail email newsletter and marketing software license during installation and an Activation Error: Internet Connection Error: Name Not Resolved window appeared. I am sure that I entered the Product Key for my license correctly. … Read More
Which GroupMail Edition Should You Get?
One of the recurring questions we get from people around the world who are interested in our email newsletter software is what edition they should choose. We offer a range of GroupMail Editions to respond to all needs and budgets … Read More
Analyzing GroupMail Log Files
“I sent an email to my mailing list today but many of them failed. Why are they failing?” You have been sending your GroupMail campaigns successfully for a while now. Today though, things didn’t go so smoothly. Your GroupMail delivery … Read More
Email Archives Library
Looking for some GroupMail newsletter and email marketing instructions that you read a while back? Does this site looks different than the one you saw last time you visited? Well, things have changed a bit. We have a new look, … Read More
GroupMail Newsletter Software Video Instructions
They say that a picture says a thousand words. So what does a video say? If you would like to actually see us working with GroupMail rather than reading the GroupMail tutorials which are available on our site, here are … Read More
How to Export Your CardScan Contacts and Import Them into GroupMail
Card scanning technology is very useful when you want to collect contact information at a trade show or conference without having to carry around a stack of physical business cards. CardScan is one product that many people use to convert … Read More
How to Export Your Outlook Email Address Contacts and Import Them into GroupMail
Like most other email client databases, you can export your MS Outlook email address contacts as a Comma Separated Value (.csv) file to import into another database or email application. First, you will need to export your email contacts from … Read More
How to Import Your Gmail Email Addresses into GroupMail
So, all of your contacts are sitting in your Gmail address book and you want to include them in your next email marketing campaign. Here’s how to import your Gmail email addresses into GroupMail. First, you need to export your … Read More
Can’t Launch GroupMail on Windows Server 2003
When GroupMail is installed on a Windows Server 2003 machine, some users experience issues with installation or subsequent crashing as Microsoft Data Execution Prevention (DEP) can potentially prevent GMMain.exe from running. (DEP is designed to stop potentially malicious code from … Read More