If you have a Virgin Media account, you can configure GroupMail with the Virgin Media email settings so you can send your newsletters and other group emails through the Virgin Media SMTP mail server.

Just add these Virgin Media email settings to GroupMail

1. First, add your user information, specifying how you want to identify yourself to your recipients and add your Virgin Media email address and the email address where you want replies to be sent. The content in the Name and Organization fields is what will appear in the From field of your emails. You can leave the Organization field blank. If you do put something here, it will appear (in parentheses) after the content that you have in the Name field.

Virgin Media Settings

2. Enter the Virgin Media email settings for the Virgin Media server address (smtp.virginmedia.com), check the “Requires Authentication” box and click Setup. You can also set the number of delivery connections and delivery pauses on this screen.

Virgin Media Settings

3. Check the “Use SMTP Authentication (outbound)” box, keeping the default AUTH LOGIN type and enter your full email address and password that are associated with your Virgin Media account. Then, click OK and you’ll go back to the Delivery Options tab.

GroupMail Authentication

4. Click the “Advanced” button at the bottom of the Delivery Options tab and change the SMTP Port from the default 25 to 465 and check the “Server requires an SSL connection” box, from the drop downlist select “Direct SSL“. This will automatically change the incoming POP3 port from the default 110 to 995 (that’s a good thing by the way!) It is also a good idea to add a custom domain while you are on this Advanced screen. For Virgin Media, the custom SMTP domain would simply be virginmedia.com to match the domain of your email address. Click OK.

Virgin Media Settings

That’s all there is to it.

You can find additional settings for Virgin email on community forum.

* Make sure that you click OK at the bottom of the Delivery Options screen to save your settings when you are done. You can always go back to modify any of these settings.

** Mail servers make changes at times. If you experience any problems with these settings, contact Virgin Media and ask them to confirm the Virgin Media email settings that they want you to use. You might do me a solid and inform me of any changes if they do occur.

As always, if you have any questions or need some help along the way, don’t hesitate to contact our technical support team.

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