“…Can I send my email newsletter in Arabic? When I send an email in Arabic to my mailing list, the Arabic characters do not display correctly. When the email is received, the content is displayed as ???? instead.”

 

Yes. There are two simple things that you must do to successfully send email newsletters in Arabic.

1. First, you must configure the Regional and Language Settings on your PC to use Arabic for non-Unicode programs.

2. You must select the Message Encoding and Character Set in GroupMail appropriate for the language you want to use. Arabic in this case.

This article will show you how to configure the Regional and Language Settings in Windows (English Version) and the Message Encoding and Language Character Set in GroupMail.

 

1. Open the Region and Language option from the Windows Control Panel and click on the “Administrative” tab. Click the “Change system locale..” button. Choose Arabic and click OK.

For Windows 10, there are many methods to get to the Language settings but the easiest is to click on the search icon in the Windows task bar and type in the word: region

Now click on the “Administrative” tab and click the “Change system locale..” button. Choose Arabic and click OK.

 

How to Send Email in Arabic from GroupMail

 

You will need to restart your computer for those changes to take effect.

 

  • How to configure the Message Encoding and Language Character Set in GroupMail.

1. Open GroupMail and from the top menu bar, click on “Tools”, “Message Related Options”.

2. Change the Message Encoding to “Base 64” and the Character Set to “Arabic (Windows)”. Keep the rest of the settings the same as the default values.

GroupMail settings for Arabic

 

3. Press OK to save these changes.

That’s all there is to it!

If you have any questions, or need any help along the way, contact the GroupMail Support Team.

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